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Jobs

Do you see yourself in one of these vacancies? Send your CV with motivation to: vacatures@novadoc.nl

Novadoc ECM is the IBM Business Partner for Enterprise Content Management and IBM Business Automation and the largest specialist in the Benelux. Novadoc provides services on the unique products of IBM and also focuses solely on those products.

Novadoc is looking for enthusiastic and driven colleagues for its teams in Development, Solution Design and Technical Consultancy & Support. We want to expand the current teams with colleagues who show interest in and have experience with ECM and BPM. The demand for ECM/BPM solutions from our customers is high and there is a growing need for our services.

Do you have a knack for ECM, Case Management, and BPM, are you passionate about solving complex challenges, and are you an IT expert? Are you eager to develop yourself and put your knowledge to good use? Then Novadoc is the employer for you!

We offer a broad, responsible role within a growing company of currently approximately 40 employees. This is a full-time position (40, 36, or 32 hours negotiable) with excellent benefits. Interested?

Contact Novadoc!

NOVADOC VACANCIES

Utrecht - The Netherlands

Technical Consultant

APPLY

As a Technical Consultant, you have knowledge and experience in ECM and IBM FileNet P8, Case Management, BAW, BPM, and/or Datacap. Your responsibilities will include:

Providing second-line helpdesk support for Novadoc customers and partners

Conducting problem investigations and analyses

Performing installations/upgrades/migrations remotely or on-site

Advising customers and colleagues on technical/substantive ECM issues

Maintaining/expanding your (technical) skills

You will carry out your work at customer locations or from the Novadoc office. You are able to work both independently and as part of a team and have good communication skills (verbal and written). You work with an eye for detail and are able to find creative solutions to problems.

Job requirements

Completed, relevant bachelor's or master's degree or demonstrable bachelor's level of working and thinking, together with at least 5 years of relevant work experience

Good communication skills
Proactive attitude
Substantive (technical) knowledge of ECM required, knowledge of IBM FileNet and related IBM products such as BAW, Content Manager, Content Navigator, etc. ECM is an advantage
Knowledge of containerization (preferably Red Hat OpenShift) is an advantage

Good command of Dutch or willingness to learn it
Good command of English

Technical job requirements:

Knowledge of (Windows/Linux) server operating systems

Experience with Web Application Servers (IBM WebSphere)

Knowledge of databases (MSSQL, Oracle, DB2)

Competencies & Learning

To perform this job successfully and enjoyably, you are results- and customer-oriented. In addition, you are good at analyzing problems, keeping a close eye on processes, and adapting well to all kinds of (stressful) situations.

Our field is developing rapidly, making continuous learning and certification an enjoyable challenge for you.

APPLY

The Netherlands

ECM/DBA Consultant

APPLY

As an (experienced) ECM/DBA Consultant, you are responsible for one or more projects at clients. You act for our clients as an architect, solution designer, or advisor. The goal of the position is to make a good translation between client requirements, technology, and realization. In addition, you are able to (co-)manage a project team or lead an internal "competence center".

The ECM Consultant develops and implements projects and assists colleagues in this. You also have an active attitude towards noticing new opportunities for the organization, both on the commercial side (opportunities with existing and new customers) and on the personnel side (potential new colleagues).

The ECM Consultant supports the management with his/her experience and knowledge. You report to the Managing Consultant.

Job profile

What do we expect from you to start working as an ECM/DBA Consultant at Novadoc?

Job requirements

A completed, relevant HBO or WO education
3 or more years of relevant work experience as an ECM or BPM Consultant.
Dutch speaking, very good communication skills in Dutch and English, oral and written.
Good team player, and also able to work independently
“Hands-on” mentality, hard worker

Competencies

Initiative
Innovative capacity
Political sensitivity
Progress monitoring
To collaborate

Technical knowledge

- Overall knowledge and experience with ECM, BAW, BPM/DBA

- Preferably knowledge of and experience with one or more of the following products:

IBM FileNet P8 (CM, PM, BPM, BPF, ICM, ICC),
IBM DBA, IBM CP4Aut or IBM BPM
Datacap (Insight),
Watson
RPA

Learning ability

Since our field is subject to continuous development, affinity with innovation is important for all our professionals. You demonstrate your professional development by obtaining relevant badges and certification.

APPLY

The Netherlands

Watsonx AI Consultant

APPLY

Do you enjoy working with AI, with the most advanced Business AI platform: Watsonx? As a Watsonx Consultant, you have knowledge and experience in the field of AI and GenAI and you find it interesting to devise and develop applications for organizations with the high-end Watsonx platform from IBM. Your responsibilities are in the following area:

Advising clients on possibilities and applications of AI for their organization/department/use case
Develop a use case together with the customer and build a solution with a Watsonx Assistant

Developing PoCs and MVP for the customer together with IBM

Remote or on-site integration of your AI solution

Training the models with customer data
Advising on the use of different LLMs and their advantages and disadvantages
Advising on AI governance to control bias, drift, hallucination

Updating, maintaining/expanding your Watsonx knowledge and skills

You will perform your work at the customer's location, or from the Novadoc office or your own home (hybrid). You can work independently and in a team and have good communication skills (oral and written). You work with an eye for detail and are able to find creative solutions to problems.

Job requirements

Completed, relevant HBO/Master's degree

Relevant work experience

Communicative skills

Proactive attitude
Good command of Dutch and English

Technical job requirements:

Substantive (technical) knowledge AI, LLMs, Data Science

General knowledge of APIs and integration with them
Experience with Python
Experience with Low-Code development

Competencies & Learning

To be able to fill this job successfully and with pleasure, you are result and customer oriented. In addition, you can analyze problems well, keep a close eye on processes and can adapt well in all kinds of (stressful) situations.

Our field is developing rapidly, making continuous learning and certification a fun challenge for you.

APPLY

The Netherlands

IBM BAW Consultant

APPLY

The BAW Consultant is responsible for one or more projects at clients. You act for our clients as an architect, solution designer, advisor, project manager or program manager and interim manager. The goal of the function is to make a good translation between client requirements, technology and realization. In doing so, you are able to manage teams of the client and of Novadoc.

The BAW Consultant demonstrates his seniority by assisting and coaching employees in developing and implementing their projects. As a consultant, you help your customers with the implementation of BAW, develop an application in BAW or lead the migration to BAW. The BAW Consultant reports to management.

Job profile
What do we expect from you to start working as a BAW Consultant at Novadoc?

Job requirements

A completed HBO or WO education
5 or more years of relevant work experience as an IBM ECM (FileNet), IBM BPM or IBM BAW Consultant
Dutch speaking, very good communication skills in Dutch and English , oral and written.
Good team player, and also able to work independently
“Hands-on” mentality, hard worker

Competencies

Communicative skills
Service and customer oriented
Advice-oriented
Technical insight
Hands on the controls, able to build.

Competencies & Learning

Our field is developing rapidly, making continuous learning and certification a fun challenge for you.

APPLY

Utrecht - The Netherlands

ICT Administrator

APPLY

Master the Content, Automate the Process, Empower the AI
–
Architect and master the IT Infrastructure
that makes it all possible!

Will this role as ICT Administrator be your new challenge? Ready for an ICT job where you can really grow and make an impact? At Novadoc in Utrecht, a warm family business with a team of driven specialists, you are not just your average ICT administrator. It is important to note that this is a truly hands-on role, in which you will often work independently. Of course, Novadoc has sufficient knowledge and expertise to guide and support you.

You will manage our IT infrastructure (VMware Vsphere, Linux OS, Proxmox, Microsoft 365, Intune, you know the drill), but you will also be involved in SLA & Incident Management for our clients and several organisation-wide projects such as ISO27000-1 and the recalibration of our business continuity plan.

Novadoc has an informal and open culture where initiative and collaboration are key. We work in a hybrid manner and regularly organise fun events, such as the monthly Nova-Padel-VrijMiBo, quarterly knowledge sessions and memorable outings (think of the Novadoc Family BBQ, Barcelona and Vrienden van Amstel Live). Are you the driven and tech-savvy ICT Administrator we are looking for? Then check out this vacancy!

Job description ICT Administrator
As an ICT Administrator within our company, you will be primarily responsible for the daily management and optimisation of our IT environment. You understand that IT Operations is more than just servers, networks, laptops and telephones. You play a crucial role in managing our IT infrastructure and ensure that all systems and applications function optimally within the framework of relevant regulations. You provide support to employees and ensure a safe and efficient digital working environment.

In addition, you will also play a key role in optimising our infrastructure for the digital transformation of and at our clients.

In addition to your own ICT management, you will also play a role in SLA and incident management. Our clients, for whom we work under an SLA, sends in tickets. These must be assessed and distributed among the technical consultants, progress must be monitored and

communicated/reported, and SLA reports must be drawn up periodically. Within this process, you will form an important link between the client, technical consultants and Novadoc management.

This position is ideally suited to ICT managers who already have experience in a similar role and are now ready for the next step, in which they can work more independently. Naturally, Novadoc has sufficient knowledge and expertise to guide you and support you in your decisions and challenges.

Key responsibilities:

1. Migration from VMware to Proxmox

This migration has yet to be started and will therefore also become part of your remit.

2. VMware and Server Management

4. Manage VMware until it is replaced by Proxmox.

3. Setup and management of Proxmox environment

Configure, maintain and optimise Proxmox environments.
Create and manage virtual machines (VMs).
Monitor and resolve performance and capacity issues within the virtualisation infrastructure.

4. Microsoft licence and application management

Managing Microsoft licences and applications, including Office 365 and related services.
Configuring and managing Microsoft Intune for device management.
Maintaining compliance and security settings within Microsoft ecosystems.

5. Laptop and Telephone Management

Rolling out, configuring and maintaining laptops and mobile devices.
Implementing and managing Mobile Device Management (MDM) solutions.
Providing support for setting up and managing company phones.

6. Application & Licence Management

Managing licences and user accounts for other business applications.
Coordinating with suppliers for updates, support and optimisations of applications.
Documenting settings and processes for consistent use and management.

7. General IT Management

Maintaining a secure and efficient IT infrastructure. Implementing security measures and keeping antivirus and other security tools up to date.
Proactively monitoring and resolving IT issues within the network, systems and applications.

8. SLA & Incident management

Assessing received tickets and responding to telephone reports.
Contacting clients to clarify incidents.
Assigning incidents to technical consultants.
Monitoring progress.
Communicating progress to clients, initiating escalation procedures if necessary.
Periodically compiling SLA reports.
Participate in SLA/incident management meetings.

9. General

As we are a small company, we may sometimes ask you to assist us with other tasks that need to be done.

Desired profile:

At least a completed higher professional education (HBO) degree in ICT management, IT infrastructure or a similar field.
Able to perform tasks (largely) independently, which is why 1 to 5 years of work experience as an ICT Administrator is relevant.
Experience with VMware or similar virtualisation platforms (experience with Proxmox is an advantage).
Experience with Microsoft 365 and Intune.
Knowledge of laptop configuration, imaging and Mobile Device Management.
Knowledge of and experience with RedHat OpenShift is an advantage.
Problem-solving skills and a proactive work attitude.
Good communication skills and customer focus.
Hands-on mentality.
There are often ad hoc tasks that need to be done (quickly), so flexibility is important.

We offer:

A versatile position within a growing company.
An IT environment that is still in flux, with specific challenges and optimisations still to be made. In other words, a challenging role where you can make your mark.
Opportunities for personal and professional development.
An informal working atmosphere with short lines of communication.
Competitive salary and secondary employment conditions.
Opportunity to work hybrid (at home and at our office in Utrecht); occasionally, your presence at the customer's location may be required.

As an Internal ICT Administrator, you are an indispensable link in our organisation and ensure that employees can work efficiently and safely.

Get Involved Today!

Are you technical with a business attitude and does your heart beat faster from Automation and ECM? Look at our vacancies and send your CV! We have the best coffee!!

Jobs

Utrecht - The Netherlands

Technical Consultant

The Netherlands

ECM/DBA Consultant

The Netherlands

Watsonx AI Consultant

The Netherlands

IBM BAW Consultant

Utrecht - The Netherlands

ICT Administrator

Master the Content, Automate the Process, Empower the AI
–
Architect and master the IT Infrastructure
that makes it all possible!

Key responsibilities:

Desired profile:

Are you the enthusiastic professional we are looking for? Apply now!

Basics:

Are you applying yourself? Ask about the signing bonus!

Links

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Contact

Get Involved Today!

Are you technical with a business attitude and does your heart beat faster from Automation and ECM? Look at our vacancies and send your CV! We have the best coffee!!

Jobs

Utrecht - The Netherlands

ICT Administrator

Master the Content, Automate the Process, Empower the AI – Architect and master the IT Infrastructure that makes it all possible!

Key responsibilities:

Desired profile:

Are you the enthusiastic professional we are looking for? Apply now! ​​

Basics:

Are you applying yourself? Ask about the signing bonus!

Master the Content, Automate the Process, Empower the AI
–
Architect and master the IT Infrastructure
that makes it all possible!

Are you the enthusiastic professional we are looking for? Apply now!