FAQ

Our AI solutions include tools such as watsonx Assistant and watsonx Orchestrate, which help companies automate complex tasks and improve decision-making processes.

We guide companies through the entire digital transformation process, from strategy development to the implementation and management of IBM automation and AI solutions.

Yes, we have extensive experience migrating systems such as Case Manager and IBM BPM to modern IBM solutions like BAW. Our team ensures a smooth transition.

We offer extensive support and management, including SLAs for incident management and maintenance of IBM solutions such as FileNet and watsonx.

Novadoc is an IBM specialist founded in Utrecht in 1998 and is the largest IBM Business Automation & AI expert in the Benelux region. With over 40 certified specialists and IBM Gold Business Partner status, we operate exclusively within the IBM Business Automation and AI portfolio — making us a "True Blue" partner with an unmatched depth of expertise in this field. Our flat, team-based structure ensures that every client engagement is handled by hands-on specialists, not generalists

We cover the full lifecycle of IBM Business Automation and AI solutions: strategic advice, installation, configuration, custom development, migration, managed services, SLA-based operational support, and training & certification. Whether you need a greenfield implementation, an upgrade from a legacy platform, or day-to-day managed operations, Novadoc can take ownership of the entire trajectory. We also act as a Value Added Reseller for IBM software licences.

Our client portfolio includes financial services, government, utilities, logistics, and healthcare. References include Rabobank, the Dutch Tax and Customs Administration, UWV, Aegon, BNP Paribas, TomTom, and the Ministry of Defence. This breadth reflects our ability to deliver enterprise solutions in highly regulated and security-sensitive environments.

We offer a wide range of IBM automation products, including FileNet, Business Automation Workflow (BAW), watsonx, and more. These solutions help companies streamline and optimize their processes.

Yes. We implement and manage IBM solutions across all deployment models: public cloud, private cloud, on-premises, and hybrid environments. Our specialists are experienced with Kubernetes and Red Hat OpenShift containerised deployments as well as traditional on-premises estates, so we can match the deployment model to your organisation's architecture, compliance, and budget requirements.