IBM Content Cortex
The agentic content services platform that turns your unstructured content into a governed, AI-ready strategic asset.
IBM Content Cortex is a next-generation, AI-native content services platform. It is the natural evolution of IBM FileNet Content Manager, Content Manager OnDemand and Content Manager Enterprise Edition, unified into a single, AI-ready platform. Not a replacement, but a continuation, building on three decades of proven enterprise-grade storage, governance and scalability, now rebuilt for AI and agents from the ground up.
Content Cortex helps organisations prepare, govern and activate their content for agentic automation. The platform delivers best-of-breed ingestion, compression and retrieval, making your documents findable and usable by both people and AI agents, while honouring document and user security.
Centralize, govern, activate
01 - CENTRALIZE
One governed repository
Bring content from any system together and enrich metadata at scale, so content becomes findable for people and AI agents alike.
02 - GOVERN
Governance built in
Access controls, retention policies and audit trails are embedded natively in every document. Every action is sourced, timestamped and defensible.
03 - ACTIVATE
MCP-native for agents
Let AI agents classify, extract, redact, apply legal holds and search, via native MCP integration with watsonx Orchestrate, Claude, Copilot or ChatGPT.
Key features
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Intelligent archiving with up to 30:1 compression and instant retrieval
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Navigator Core Agent: natural-language access in Content Navigator
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Business Automation Insights dashboards
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The best of FileNet, Content Manager and CMOD in one content platform
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Zero data leakage by architecture
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Remote MCP server for any AI runtime
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Enterprise security and governance at every layer
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Automated retention and disposition policies
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Hybrid deployment: on-premises, private and public cloud
Built for scale
16 bn
documents in one repository
33 PB
data in one repository
600 mn
API calls per month
99,999%
availability
For document-intensive industries
Content Cortex is aimed at document-intensive, regulated sectors such as banking and financial services, insurance, healthcare, government and manufacturing. IBM customer case studies show concrete results:
A loan-processing backlog dropped from six weeks to overnight, with 250% growth in lending volume and no new hires; up to 90% lower administrative costs; and information requests that once took months fulfilled in under an hour.
— Results from IBM customer case studies (incl. BlueShore Financial, Central Nacional Unimed, Tatweer Building)