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Novadoc ECM is the IBM Business Partner for Enterprise Content Management and IBM Business Automation and the largest specialist in the Benelux. Novadoc provides services on the unique products of IBM and also focuses solely on those products.
Novadoc is looking for enthusiastic and driven colleagues for its teams in Development, Solution Design and Technical Consultancy & Support. We want to expand the current teams with colleagues who show interest in and have experience with ECM and BPM. The demand for ECM/BPM solutions from our customers is high and there is a growing need for our services.
Do you have a feeling for ECM, Case Management and BPM, is your heart in solving complex challenges and do you understand ICT? Do you want to develop yourself further and use your knowledge? Then Novadoc is the employer for you!
We offer a broad function with a lot of responsibility within a growing company of, at the moment, approx. 40 employees. This is a full-time function (36-40 hours per week) with good primary and secondary employment conditions. If you are interested, please contact Novadoc!

Utrecht - The Netherlands
Technical Consultant
As a Technical Consultant, you have knowledge and experience in ECM and IBM FileNet P8, Case Management, BAW, BPM, and/or Datacap. Your responsibilities will include:
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Providing second-line helpdesk support for Novadoc customers and partners
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Conducting problem investigations and analyses
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Performing installations/upgrades/migrations remotely or on-site
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Advising customers and colleagues on technical/substantive ECM issues
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Maintaining/expanding your (technical) skills
You will carry out your work at customer locations or from the Novadoc office. You are able to work both independently and as part of a team and have good communication skills (verbal and written). You work with an eye for detail and are able to find creative solutions to problems.
Job requirements
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Completed, relevant bachelor's or master's degree or demonstrable bachelor's level of working and thinking, together with at least 5 years of relevant work experience
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Good communication skills
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Proactive attitude
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Substantive (technical) knowledge of ECM required, knowledge of IBM FileNet and related IBM products such as BAW, Content Manager, Content Navigator, etc. ECM is an advantage
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Knowledge of containerization (preferably Red Hat OpenShift) is an advantage
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Good command of Dutch or willingness to learn it
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Good command of English
Technical job requirements:
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Knowledge of (Windows/Linux) server operating systems
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Experience with Web Application Servers (IBM WebSphere)
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Knowledge of databases (MSSQL, Oracle, DB2)
Competencies & Learning
To perform this job successfully and enjoyably, you are results- and customer-oriented. In addition, you are good at analyzing problems, keeping a close eye on processes, and adapting well to all kinds of (stressful) situations.
Our field is developing rapidly, making continuous learning and certification an enjoyable challenge for you.



